How do you calculate your shipping fees? As of right now, everything is shipped at a flat rate of $5.00 per item via USPS Standard 3-5 day shipping. We do ship internationally with USPS International for $35.00 flat rate fee. Shipping times vary depending on where you are located.
What is your return/refund policy? Jeri Warlick Jewelry is a small batch studio. We want to make sure our customers love each piece they order. Unfortunately, refunds are not available due to the rapidness of sales for our collections. We create in small production runs, sell out fast and move on to the next collection. Yet, a customer has 7 days from the date of delivery to request an exchange. Please note, exchange is subject to approval and is based upon a case by case situation.
How do I polish my jewelry? All of Jeri Warlick Jewelry is fabricated of the finest grade of jeweler's brass or bronze. Each piece is solid metal and will oxidize over time to a rich patina. However, one can simply polish with a polishing cloth to bring the piece back to the original luster. Polishing creams can be used on pieces such as chokers, chains and cuffs. However, it is not recommended for pieces made with stones and beads.
Custom orders are welcome. Please email us on the Contact Me page to inquire.
Please email firstname.lastname@example.org to inquire on wholesale pricing.